Brighton based help with finding work and training or retraining

Jobcentre Plus

Between April and July 2012 we worked with JobCentre Plus in Chichester on a pilot project to target unemployed people living in rural areas who were keen to get back to work but were experiencing particular barriers. Some were unemployed for the first time in their lives and because they hadn’t applied for jobs for a while, they needed some up to date advice.  This valuable work was paid for by West Sussex County Council.

We provided 1:1 personalised coaching by phone and email for 30 clients.  This meant that we could give help and advice at a time that suited our clients and they didn’t have to incur travel costs. We helped them with CVs, job applications and interview skills. We also provided advice about self-employment as this is a good option for some people. Clients gained lifelong skills that will help them to plan and manage their work careers in future.


We were able to raise the skills and confidence of all our clients who now have up to date CVs plus  job searching and interview skills as well as an awareness of business start-up and self-employment.  At the end of our three month intervention 23% of our customers were off benefits, 18% were taking steps to start their own business and 11% were working part time .

Our intensive support enabled us to find out a great deal of information about the particular  issues and difficulties experienced by unemployed people in rural areas and this will inform future decision making by the local authority.

We used feedback from our clients to design a resource to support people looking for work. 15,000 copies of our new leaflet have been distributed to Job Centres and libraries in West Sussex to raise awareness of how to use the web to look for work.  In addition, a copy is emailed to all clients to who contact JCP electronically.  It brings work, learning and volunteering opportunities together into one place via local and national resources that are particularly useful and relevant. Clients can access it online and just click through the relevant links rather than spend ages doing separate web searches.  

This valuable work took place between March and July 2012.